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Use Cases

Every customer relationship deserves to be heard.

Whether you build software, deliver services or manage long-term business relationships, understanding customers is essential.

Tell Them helps you stay close to the people your business depends on.

B2B SaaS & Technology

Build what customers actually want.

Hear from different users, understand recurring requests and adoption challenges, and make better product decisions.

Help customers see that their input matters.

IT Services & Managed Services

Don't discover dissatisfaction when the contract is ending.

Detect recurring frustrations, communication issues and service concerns early.

Bring relevant colleagues together and follow through.

Agencies & Consulting Firms

Keep clients close, even between meetings.

Understand concerns about quality, timelines, communication and expectations.

Give clients simple ways to speak up and keep conversations moving.

Venture Capital & Investors

Don't wait for the board meeting to learn what's going on.

Hear from founders and operators across portfolio companies, understand recurring concerns early, and know where your support matters most.

Professional Services

Trust grows when clients know they're heard.

Create a channel for ongoing and confidential concerns, improve responsiveness and maintain stronger professional relationships.

Customer Success & Experience Teams

Understand more customers without multiplying your workload.

TeeTee helps organize proactive listening while Tell Them brings customer conversations and actions together.

CEOs & Business Leaders

Know your customer relationships beyond the revenue report.

See what customers need, what concerns keep appearing and where the organization should improve.

One plan. All pro.

Every feature. One simple plan.

Unlimited teammates. Unlimited customer users. Unlimited check-in emails. Unlimited Customer Rooms.

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