How It Works

Better customer relationships don't happen by accident.

They happen when you listen, understand and follow through—consistently.

Tell Them makes that process simple.

TeeTee helps you hear the right customers, make sense of what they're saying and keep conversations moving.

1
Bring Your Customers
Upload your customer organizations and contacts. TeeTee organizes the list and prepares the listening strategy.
2
TeeTee Prepares the Strategy
TeeTee selects appropriate users across customer organizations and roles, plans weekday check-ins and adjusts the approach as new customers join.
3
Customers Share What Matters
Customers receive personalized invitations and share their thoughts using text, voice or video. No account creation required.
4
TeeTee Connects the Dots
Understand recurring issues, feature requests, customer frustrations and emerging patterns across organizations.
5
Your Team Takes Action
Customer Rooms connect conversations, team notes, requests, actions and customer replies. Tag colleagues and collaborate.
6
Keep Customers Informed
Acknowledge their messages, communicate meaningful progress and explain outcomes.
7
Keep the Relationship Moving
Continue listening as your customers grow and their needs change.

Discover · Improve · Maintain

Different customers can be in different moments at once.

TeeTee places each customer organization in a phase. A new account can be in Discover while a long-standing account stays in Maintain.

Understand new customer experiences and identify early concerns.

Organizations that have not been heard from yet.

Act on recurring concerns, requests and opportunities.

Organizations with open conversations that still need attention.

Stay connected and protect the relationship over time.

Organizations that already have a history with you.

One plan. All pro.

Unlimited teammates. Unlimited customer users. Unlimited check-in emails. Unlimited Customer Rooms.